Swy brand accepts the following payment methods:

  • PayPal
  • Visa
  • Mastercard
  • Apple pay
  • Google Play
  • Cash on delivery (only certain countries)

The purchase reimbursement will be returned within 14 working days from the day the request or cancellation of the order is being processed.


You can expect your package within 2-5 business days, and in case of a larger volume of orders, your package will be delivered within 10 business days.

  • Slovenia-Pošta Slovenije
  • Italy- GLS
  • Croatia, Netherlands -DPD
  • World wide-DHL

After your order is fulfilled, you will receive a fulfilment confirmation email with the tracking number.


To return the received goods, you need to log in to your account using the same email you provided to submit your order. We will provide you with a 6-digit code by email for secure login.

Once logged in, you can ask for a return or refund.

Sadly product exchange is not possible. However, within 14 days, you can return any items you are unsatisfied with and you will be refunded for the returned items.

Gift cards

We have a special section for gift cards on our website.

The gift card is valid for one year from the date of purchase and should be compatible with other discount codes. If you encounter any problems, please contact us at info@swybrand.com.

On request, we can also send the discount coupon by post

My account

For buying on our website, no registration is needed.

By registering on our site, you will be among the first to know about all our news, promotions and discounts.

Yes. You can change the information in the account details tab.